Based in central Montana, Shawna brings over 20 years of experience in medical front office operations to her role as a Patient Scheduling and Administrative Coordinator. With a background spanning patient billing, reception, management support, and medical records, she offers a well-rounded and highly organized approach to supporting both patients and care teams. Her early career in public service as a detention officer helped shape her strong sense of teamwork, resilience, and professionalism.

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Shawna is known for her proactive problem-solving, attention to detail, and clear communication. She is deeply committed to creating a smooth and supportive experience for every patient, ensuring they feel cared for and confident throughout their journey. Her personal experience with thyroid conditions further enhances her ability to connect with patients on a meaningful level and advocate for their needs with empathy and understanding.

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Outside of work, Shawna enjoys camping, sewing, listening to 80s music, and spending quality time with her son, Ryley. Her dedication to both her family and her work reflects her genuine passion for helping others and making a positive impact.

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